Resources and Tips

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Based on your selected interests, the Guide provides resources to planners, preparedness coordinators, and other personnel interested in identifying, engaging, communicating with, and providing services to vulnerable and at-risk populations during emergency events and disasters. These tips and resources include examples of PowerPoint presentations, training templates, questionnaires, and other references to support your planning and preparedness activities.

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Public Health-Seattle King County (PHSKC) developed a Business Engagement Toolkit for local health departments. During the H1N1 pandemic, PHSKC used the Business Engagement Toolkit to strengthen their partnerships with the business community so businesses would have direct access to public health. 

The Kentucky Cabinet for Health and Family Services developed the Kentucky Outreach and Information Network (KOIN), a partnership between government and community-based organizations describing a grassroots approach to communicating with hard-to-reach populations. May be most applicable to suburban and rural populations.


Assess local non-health-related data, such as data on transportation and population stability that may be useful in identifying at-risk populations. Examples may include tourism data from a local Chamber of Commerce or Department of Natural Resources; data from fire or police departments; transitory student population data from local colleges and universities; and population projections from local transportation, land use, or zoning building commissions.


Contact your local university for student assistance for translation services.


When gathering information directly from at-risk groups who do not speak English as a first language, use forms in the native language of these groups.